SnoreIQ Account Deletion

How to request account deletion

Email us at hello@ini.ac with the subject line "Delete my SnoreIQ account".

Please include the email address or sign-in method associated with your SnoreIQ account so we can identify it. We may ask you to verify ownership of the account before processing the request.

What we delete

When your account deletion request is verified, SnoreIQ will delete or anonymize account data associated with your account, including:

• Firebase Authentication account records where deletion is supported.
• Account identifiers linked to SnoreIQ.
• Profile information such as name, email address, and profile photo, where stored by SnoreIQ.
• Support/account records that are not required for legal, security, fraud prevention, payment, or support recordkeeping.
• App account links used for premium access or account-based features, where deletion is supported.

What is not automatically deleted

SnoreIQ sleep recordings, sleep history, sleep scores, snore events, charts, and analysis data are stored locally on your device. You can delete this local data in the app by deleting individual recordings, deleting sleep sessions, or deleting the SnoreIQ app from your device.

If you enabled Google Drive backup, backup files are stored in your own Google Drive account. Deleting your SnoreIQ account does not automatically delete Google Drive backups. You can delete backups from the SnoreIQ backup screen where supported, or directly from your Google Drive account.

Purchase and subscription records may also remain with Google Play, Apple App Store, RevenueCat, or other payment providers according to their policies.

Data we may keep

We may retain limited records when required or reasonably necessary for:

• Legal compliance.
• Fraud prevention.
• Security and abuse prevention.
• Payment, tax, refund, or entitlement records.
• Customer support history.
• Dispute resolution.
• Enforcing our Terms of Service.

Any retained data is kept only for as long as necessary for these purposes.

Partial data deletion

You can request deletion of some data without deleting your account by emailing hello@ini.ac with the subject line "SnoreIQ data deletion request".

You can also delete local sleep recordings and session data directly inside the SnoreIQ app.

Processing time

We aim to process verified account deletion requests within 30 days, unless a longer period is required by law or needed for security, fraud prevention, payment, support, or legal reasons.

Contact

For account deletion, privacy, or data requests, contact:

hello@ini.ac